Re:My New DMC - Help!
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Re:My New DMC - Help!



I set a budget with Rob when I took my D in, and he adhered to it 
scrupulously. Any 20 plus year old car repair can be a can of worms, especially when you 
do the repairs as they should be done, instead of with bubble gum and coat 
hangers. When he reached my limit he called to say what he'd done, to tell me 
what else he saw, and ask if I wanted him to do anything else while he had it. 
I did have him do a few more things. 
I've only read one other person on the DML gripe about Rob, and in that case, 
the owner of the car claimed it was pristine and yet Rob was telling him he 
needed all this stuff done. (BTW, does a guy with a backlog of several months 
of work need to lie to make more work? I don't think so!) As it happens, I 
recognized the vin number since I had seen and test drove that same car... and 
didn't buy it. It was not pristine in my opinion. Nice car in many ways, but 
not a car that you couldn't or shouldn't need to spend any money on. I don't 
know the prior owner of your car, or what was said when he took it in. But if 
he just showed up at Rob's with no appointment and asked for Rob to work on it 
when he could- I have to wonder- did he notice A.) How many cars were on the 
property, B.) how many (or rather, how few) mechanics were working on cars, 
and C.) that most looked like they needed more than an oil change? I'm sure Rob 
never said, "come back Tuesday and we'll have 'er all fixed up!" He'd have 
to put it ahead of dozens of other cars. I made my appointment months ahead, 
but took it in during the off-the-road season when everybody wants work done. 
It was there 3 months, but it was well worth it. No car, no matter how much 
money you spend on it, can be guaranteed to never develop any future problems. 
Sounds like maybe the previous owner figured, "hey, for what I paid, it should 
run great... forever!!!" One last thought: I recently had my building's AC 
unit serviced at work. It didn't take months, only a day and a half with one 
technician, a helper, and a few parts, but it cost me three grand! Ouch. Rob's 
prices are NOT out of line for what he does. And since he does it right, it's 
worth the wait. If you want same day service from PJ Grady, just call. You'll 
get free repair advice from Rob personally, and Debbie will immediately ship out 
any parts you order. Then fix it yourself! 'Nuf said.
Wayne
11174 


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