Re: Relay update instructions unclear?

[James Espey <james@xxxx>]

That's right, Mike. All of customers should know that if they ever have any
questions about a product purchased from us, that they should call us first.
The DML is a good source for information, but to seek out information about
a proprietary product of ours from a non-DMC source invites speculation and
conjecture that, while good-intentioned, may have less than beneficial
effects on your DeLorean or you.

The relay compartment's most DeLoreans today are original, and the
instructions for our relay kit are written as such. However, as many
DeLoreans have been through more than one owner over the years, the
likelihood of modifications to them increase. One area that we see modified
(many times in bizarre ways) is the relay/fuse area. You can appreciate the
fact that it is impossible to take into account every possible configuration
that could have been cooked up by a previous well-intentioned owner/mechanic
over the years.

Our upcoming move is necessitating that all of our instructions, documents,
etc be revised, and based on Ryan's experience, we'll be adding a bit of
text that explains to the user if any of the descriptions or illustrations
do not resemble what is on the users car, that they should contact us
immediately for further advice/instructions.

Please let me know if I can be of further assistance.

James Espey
DeLorean Motor Company
Houston, Texas 

281/568-9573
800/USA-DMC1
http://www.delorean.com

> From: dmcnews@xxxxxxxxxxxxxxx
> Reply-To: dmcnews@xxxxxxxxxxxxxxx
> Date: 22 May 2001 09:53:59 -0000
> To: dmcnews@xxxxxxxxxxxxxxx
> Subject: [DML] Digest Number 552
> 
> Over the phone, Warren from DMC Houston had already made me aware of what the
> original relay compartment looked like, and helped me realize that my
> compartment was partially updated. Otherwise I might have been as confused as
> you were.
> 
> DMC Houston monitors the DML, so perhaps based on your story they will make a
> new version of the instruction sheet.