He has always been a great help and sends the parts normally the same day. There is many parts of his on my Delorean. He is quite a person. vin10158 -----Original Message----- From: dmcorlando2003 <SundeQuick@xxxxxxx> Sent: Aug 5, 2004 6:07 PM To: dmcnews@xxxxxxxxxxxxxxx Subject: Re: [DML] Is John Hervey - Special T Auto Rippin' Me Off? I'll put in my 2 cents on this one as well.... I had an issue with a fan fix that was faulty....we don't know if it was my car or the fan fix. John told me to send it back and he would fix it and send it back. about 2 weeks went by and nothing....I called and he said he didn't get it, and of course I had no traking info on it!!! Just my luck. He said to hold on and did some checking. He found it. Guess it just got misplaced. He said instead of fixing it he would overnight me a brand new one. John spent the money to over night this part instead of spending the $3.50 for priority mail so I could get it sooner. and he even contact the supplier of the parts he uses to make the fan fix to see what the possible problem could have been,. All the while he kept me updated on what he had found out from the supplier and even called me back a week or so later to see how things were going with the new part. Thats good customer service. Point being, he may have messed up and lost some paperwork etc. but he will do whatever it takes to make it right with you. He is a great asset to the community. Michael VIN#02944 --- In dmcnews@xxxxxxxxxxxxxxx, Marc Levy <malevy_nj@xxxx> wrote: > I only made one purchase from John, and had a similar > "paperwork confusion" experience. > > It did take some time to sort out, but it did get > done. > > John has been an active member in the DeLorean > community in recent years, and I doubt he is looking > to rip you off... Although he may have some book > keeping issues.. :) > > --- Chris <christophermcginness@xxxx> wrote: > > > Hey all - > > > > Any suggestions what to do here? Bought a rebuilt > > part from John > > Hervey at Special T Auto down in Texas a month and > > some ago. > ><SNIP> > > Any recomendations? Anbody else have this issue? > > > > > > > > __________________________________ > Do you Yahoo!? > New and Improved Yahoo! Mail - 100MB free storage! > http://promotions.yahoo.com/new_mail To address comments privately to the moderating team, please address: moderators@xxxxxxxxxxx For more info on the list, tech articles, cars for sale see www.dmcnews.com To search the archives or view files, log in at http://groups.yahoo.com/group/dmcnews Yahoo! Groups Links To address comments privately to the moderating team, please address: moderators@xxxxxxxxxxx For more info on the list, tech articles, cars for sale see www.dmcnews.com To search the archives or view files, log in at http://groups.yahoo.com/group/dmcnews Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/dmcnews/ <*> To unsubscribe from this group, send an email to: dmcnews-unsubscribe@xxxxxxxxxxxxxxx <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/