Perhaps someone from the UK or US owners club, depending on which club Willie Mack belongs to, should write to DeLorean One and ask for their side of the story. If indeed, the sequence of events is as portrayed, and I've no reason to doubt that it is, then DeLorean One can be removed from the club's preferred supplier list and website. However as Ed Bernstein is a founder member of the US Association I doubt if he'll vote himself off. I suffer bad customer service from so many non-Delorean related organisations that any consumer champion gets my vote. I guess if Ed Bernstein reads this mail from me, then I'll be on the blacklist as well. Paul Feagan 6776