Dear list, I thought you should all see a copy of this. I will not be drawn to comment further! Chris P Hon Sec. PS some of you have still not paid your subs for 2001, so please get your cheques out, £15 made payable to DeLorean Owners club, send to me ..Ta ----- Original Message ----- From: "Willie Mack" <wmack@xxxx> To: <dmcnews@xxxxxxxxxxxxxxx> Sent: Monday, February 05, 2001 3:51 AM Subject: [DML] D-1 > ***** Moderator's Note ****** > This will not start a new thread bashing DeLorean One. I passed it on > to the list because it contains actual documentation from DeLorean One. > > Mike G. > ***** > > To all the Delorean Owners on this list. I recently had an unpleasant > event with Delorean One in California. I would like to present to you what > happened. I apologize for this email being so long. > > > This is a copy of the first email i received from Delorean One. > Please be advised that your order has been received and all parts are in > stock for immediate shipment. > However, a review of the pricing schedule indicates that two of the part > numbers have incorrect prices: Part Number 102283 - should be $1.53 each > and Part Number 102284 - should be $3.08 each. > After correcting the incorrect part prices, your total order is $51.72 plus > shipping. > Do you still want us to process the order reflecting the $6.42 increase in > cost? > > Please advise. > > Thank you, > DeLorean One > > > This is my response to Delorean One. > Yes, i would like to still have my order proccessed. However i feel that > your company should update there information better in the future. This is > false advertising, and unfair. You can't change the price on something, > after > someone has already placed in order. I am disappointed in your company > and will shop from DMC Houston from now on. > Willie Mack > > > Edward Bernstein's response to my email. > Dear Mr. Mack, > It is unfortunate that you do not understand that an error in our data base > had been made. > > Please be advised that your order has been completely cancelled. > You are free to place all orders for your DeLorean automobile parts and > service through any supplier you wish. > > We are no longer interested in processing orders from you in the future. It > appears that you feel that your order of miscellaneous DeLorean automobile > parts is of a great significance to a parts supplier and that if you cannot > take advantage of them by insisting that you should get an item at an > erroneous price because of a mistake in the data base, that they do not > deserve your business. > > Fortunately for you, there are several DeLorean parts vendors from who you > can purchase parts and who may be willing to accept your childlike attitude. > We are confident that all your parts and service requirements in the future > can be satisfied by any other DeLorean parts and service vendor except > DeLorean One. > > By the way, based upon the parts you indicated that you required, you will > probably not be in a position to complete any meaningful repairs on you car > without additional parts and some very professional advice. > > Happy Motoring, > DeLorean One > > > After receiving this email i called Mr. Bernstein and inquired about the > email he had sent me. He proceeded to yell and use profanity towards me. > He told me repeatedly that he doesn't need my business and doesn't want my > business. So i have taken it on myself to get the word out about what kind > of business Delorean One really is. > I have delt with DMC Houston on a number of occassions and they have gone > out of there way to help me. > > Thanks for listening. > Willie Mack > Vin 5043 > > > > Before posting messages or replies, see the posting policy rules at: > www.dmcnews.com/Admin/rules.html > > To address comments privately to the moderating team, please address: > moderator@xxxx >