[no subject]

[Willie Mack <wmack@xxxx>]

***** Moderator's Note ******
This will not start a new thread bashing DeLorean One. I passed it on 
to the list because it contains actual documentation from DeLorean One.

Mike G.
*****

To all the Delorean Owners on this list. I recently had an unpleasant
event with Delorean One in California. I would like to present to you what
happened. I apologize for this email being so long.


This is a copy of the first email i received from Delorean One.
Please be advised that your order has been received and all parts are in
stock for immediate shipment.
However, a review of the pricing schedule indicates that two of the part
numbers have incorrect prices: Part Number 102283 - should be $1.53 each
and Part Number 102284 - should be $3.08 each.
After correcting the incorrect part prices, your total order is $51.72 plus
shipping.
Do you still want us to process the order reflecting the $6.42 increase in
cost?

Please advise.

Thank you,
DeLorean One


This is my response to Delorean One.
Yes, i would like to still have my order proccessed. However i feel that
your company should update there information better in the future. This is
false advertising, and unfair. You can't change the price on something,
after
someone has already placed in order. I am disappointed in your company
and will shop from DMC Houston from now on.
Willie Mack


Edward Bernstein's response to my email.
Dear Mr. Mack,
It is unfortunate that you do not understand that an error in our data base
had been made.

Please be advised that your order has been completely cancelled.
You are free to place all orders for your DeLorean automobile parts and
service through any supplier you wish.

We are no longer interested in processing orders from you in the future. It
appears that you feel that your order of miscellaneous DeLorean automobile
parts is of a great significance to a parts supplier and that if you cannot
take advantage of them by insisting that you should get an item at an
erroneous price because of a mistake in the data base, that they do not
deserve your business.

Fortunately for you, there are several DeLorean parts vendors from who you
can purchase parts and who may be willing to accept your childlike attitude.
We are confident that all your parts and service requirements in the future
can be satisfied by any other DeLorean parts and service vendor except
DeLorean One.

By the way, based upon the parts you indicated that you required, you will
probably not be in a position to complete any meaningful repairs on you car
without additional parts and some very professional advice.

Happy Motoring,
DeLorean One


After receiving this email i called Mr. Bernstein and inquired about the
email he had sent me. He proceeded to yell and use profanity towards me.
He told me repeatedly that he doesn't need my business and doesn't want my
business. So i have taken it on myself to get the word out about what kind
of business Delorean One really is.
I have delt with DMC Houston on a number of occassions and they have gone
out of there way to help me.

Thanks for listening.
Willie Mack
Vin 5043