[DML] Re: consumer purchasing

[Jus4sho@xxxx]

In a message dated 5/19/99 10:08:50 AM Eastern Daylight Time, 
Iznodmad@xxxx writes:

<< Iznodmad@xxxx >>
I'm glad to see it wasn't just me. As a relatively new owner of a Delorean, 
I've already had a run-in with Ed at Delorean One. I purchased a fuel system 
rebuild kit which included the fuel pump, fuel filter, hoses, fuel tank boot, 
boot cover and the pickup assembly. My car wasn't in running condition and 
had sat for many years basically destroying EVERYTHING in the tank. When I 
got the kit, the pickup assembly (plastic pickup w/screens) was missing. I 
thought "No Problem" I'd just give Delorean One a call and let them know 
they forgot it. When I called, I spoke to Ed he explained that that part was 
discontinued long ago and no longer included in the kit. (I understand that 
things do get discontinued, but the problem was his attitude.) I explained 
that the Delorean One Catalog was a little deceptive to show/list parts that 
are no longer included in the kit. (What I'm really thinking is Fraud.) He 
couldn't see why it bothered me not to receive all the parts I paid for. He 
even cited that little legal disclaimer that all catalogs carry that says 
"specifications/prices subject to change..." I tried a different approach. 
I said that it would at least be nice if I were made aware of this change at 
the time of purchase. I told him I still would have bought it! Nothing. 
Basically he thought I should be grateful for whatever he shipped and happy 
to pay his price. (I guess that eventually, when the rest of the items 
discontinued, he'll be shipping out a $500 banjo fitting as a "Fuel System 
Rebuild Kit". 

Needless to say, I haven't purchased anything from Delorean One since, but 
unlike Darren, I'd never heard anyone else complain about Delorean One. I 
thought it must have just been me, but now I know differently. I completely 
support Darren and urge everyone to support our FRIENDLY Delorean parts 
suppliers!

One more thing. When I purchased the fuel system rebuild kit, I also 
purchased the shop manual set. The books were fine except for the electrical 
wiring diagram of the car which was illegible. (You can see the circuits, 
but the numbers and letters cannot be read.) Does anyone know where I can 
get a legible copy of just the wiring diagram?

Thanks,
Steve Stankiewicz




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