<This probably doesn't apply as much to the whole towing situation, but it does bring up a good point.? At the meeting of ETDOC in July in Asheville, we had a gentleman show up who had his car towed in a rollback.? Instead of loading it forward, they loaded it backward; traveling at a decent speed with the car facing backward caused the louveres to rip off.? As of July, he was still trying to get the company to pay for the louvers, them stating they don't pay for "automotive defects"> Scott, This is the exact fellow I was describing, Ed Garbade. So there is some witness to my testimony. It wasn't pretty. I put a quote of his in a recent post. I wonder if Ed still reads DML stuff, I'd like to get his take on the issue as he has been there. John Weaver ETDOC RED DMC #10527 [Non-text portions of this message have been removed]