RE: [DMCForum] DMC Wine..

["Videobob Moseley" <videobob@xxxxxxxxxxx>]

Sorry you were offended Rob,
I was not offended by you and our business.
I have not spent much time on this subject and I don't bad mouth you to 
others,
however I have brought up this subject before.
I know that my description sounds worse than it really was and I am not 
making you out to be a parts bully. That is why I have mentioned before that 
I have made other purchases from you and have had a wonderful experience.
I got my items fast, well packaged and your staff is friendly.
And, I know that you are a legend in the community.
I will not deny you these things.

However, I do feel that you dictate the terms of how you do business.
You sell to who you want and on your terms.
As you said yourself, you do not let people pick and choose the parts they 
want.
You made it clear to me that you were not going to sell me just one part or 
the other, but that the only way I would get that coveted flap hood is if I 
bought it, the front left fender, fascia and all associated hardware from 
you at your price, and that you also wanted my old parts sent back to you. 
Do you dissagree with this?
I don't think I misunderstood you when you told it to me.
I felt you were stringing me along with the hood, and when you learned that 
I bought most
of my front end parts you told me the hood was now "not available".
You also said you would not work with my adjuster unless you were providing 
all of the parts.
I can understand this, so I don't blame you.

As far as the parts lists, I agree that I was slow to get you that 
information.
I remember telling you that I needed "everything on the front end" that I 
would need the
fascia and any and all associated mounting hardware.
I figured that after your years of working with the cars you would know 
exactly what I needed and you wanted me to make a detailed parts list, which 
was understandable but I did not have the reference materials to do so.
I used the DMCH website as my reference site.
In the end, it was the research I used from their website that led me to buy 
from them.

So in the end I think what I should really say to put an end to my statement 
is that if you live close enough to PJ Grady's shop and want to have lots of 
quality in house work done, by all means take it to Rob.
However, if you want to peice meal parts then Rob might not be the best 
choice as he is very busy with bigger and more important projects, and if 
you are new DeLorean owner who needs someone to hold your hand like I needed 
then you might need to call another vendor who is willing to do so.

I appologize if that is a back handed compliment, but that is what I have 
managed to learn from my experience and your response to me.

As far as my crass comments,
you are right Rob, it was uncalled for.
I get carried away when talking with some of the other hooligans here on the 
list, who also use crude language and say things that might not be said in 
public.
That statement is something I would jokingly say amung friends, but not in a 
public forum.
it was also another reference to the movie "Full Metal Jacket" that I was 
qouting from earlier.
I sometimes forget that aside from the few people who are constantly posting 
here there are many others who are just lurking and may not appreciate these 
rants, however this forum is touted as the uncensored version of the DML 
where anything goes.

Rob, I make no prejuduce of who I buy parts from.
I buy from every body.
You were unwilling to match price and service of your competition, and it 
was the other vendors who benifited from this in getting many thousands of 
my dollars.

If you have a lined or flap hood to sell me, I would still be interested if 
the price is in my range of affordablity. I will gladly continue to do 
business with you in the future.

And, as far as my comments about CHI-06 and the "Videobob booth", yes, I 
meant people would
love to stand in line to meet me so they can tell me off, throw things at 
me, whatever.
I take great pride in my powers, my powers of suggestion that with a simple 
sequence of letters typed out on a page can affect the emotions and 
descisions of so many people.
Good or bad, it is a gift.

Good luck to you and your family Rob Grady.

- Videobob




>From: <rob@xxxxxxxxxxx>
>Reply-To: DMCForum@xxxxxxxxxxxxxxx
>To: <DMCForum@xxxxxxxxxxxxxxx>
>Subject: RE: [DMCForum] DMC Wine..
>Date: Wed, 16 Mar 2005 19:13:32 -0500
>
>
>Dear Video Boob,
>
>
>
>Damn, another ?typo?? This is at least the third time I?m aware of that you
>badmouthed me in relation to our discussions last year and I haven?t been
>following the forum for at least six months so perhaps there?s many more. I
>think I?ll just set the record straight. When you called you said if I
>remember correctly to give me prices for all the parts for a Delorean?s
>front end as you had been in an accident. I mentioned that that would not 
>be
>a very productive use of my time but since you already had an estimate from
>the adjuster you could forward it to me and I would try to work you a 
>better
>price based on the parts you actually needed. You refused that I idea (I
>guess you thought I would somehow use it to take advantage of you) but 
>after
>several calls you finally gave me a list of what you wanted. I felt like I
>was prying your teeth to get classified information!
>
>With this information I gave you a few options on new and used parts but
>your primary interest seemed to be in the rare hood w/flap that I had which
>your car didn?t even come with but you just had to have the flap. I told
>that you I had no desire to sell the hood, because I was saving it for my
>Legend cars, but If you insisted I might consider it if you bought all the
>parts from us. It is fairly SOP for venders to do this to keep people from
>cherry picking their inventory.
>
>I also don?t normally sell a perfect L/H fender for $1500- but said if you
>gave me your old one as a repairable core I would do it. I had no idea this
>would offend you so. A week later you called me up and said you just came
>back from Houston and had bought all the parts you needed there but you
>still wanted my hood. I have no problem with you buying your parts from 
>DMCH
>but reminded you I wasn?t that interested in selling it and especially not
>as the finishing touch to someone who gave the rest of the job to someone
>else and came back for the one part no one else had. You seem to want
>everyone and thing to bend your way and when it doesn?t happen you flame
>them on the Forum and the DML.
>
>I also remember offering to HELP you in dealing with the adjuster but you
>wouldn?t even let me see the estimate. You go on to say ?I have nothing bad
>to say about? me right after saying ?It must be nice to dictate the terms 
>of
>business to your customers? in a very derogatory way. Hello!!! ..Do you let
>customers tell you how to run your business? Probably not. And what did you
>say Robert (DMC Vegas) could do to your sister? How crass? I mean what
>class!  Damn, another ?typo?, I?ve got to slow down. I do like your idea of
>a ?meet Video Boob? booth in Chicago however you?ll draw a MUCH longer line
>if you offer them a softball and three shots to try and knock some sense
>into your head. I?d even stand in that line. Naawww?never happen.
>
>
>
>Sincerely,
>
>
>
>Rob Grady
>
>
>
>
>
>    _____
>
>From: Videobob Moseley [mailto:videobob@xxxxxxxxxxx]
>Sent: Wednesday, March 16, 2005 12:17 AM
>To: DMCForum@xxxxxxxxxxxxxxx
>Subject: RE: [DMCForum] DMC Wine..
>
>
>
>I didn't figure my response would get much praise from you....Marc.
>I have not seen Rob's shop, so I don't know what he's got going over there.
>
>Yeah, maybe the DMCH big building is a little ego based, who knows, but 
>they
>
>are doing a good job of storing the parts and keeping them safe, keeping
>them categorized and ready for sale.
>All I can tell you is that when I needed to buy the parts I needed, the 
>east
>
>coast was of no help to me. When I told Rob that I needed a left front
>fender, and I had found one for $1500 he told me that he would match the
>price, if I would send him my old fender. What?
>When I wanted to buy a hood, he said he wouldn't sell me one unless I both
>sent him
>my old hood but bought the fender from him and sent him my old one too.
>Gee whiz, what a deal.
>Then he refused to to help me with my insurance adjusters unless I bought
>ALL of my parts from him, "I don't want to piece these parts out, it's all
>or nothing" he said.
>It must be nice to be able to dictate the terms of business to your
>customers.
>Reminds me of another Delorean parts seller who thought they were "number
>one".
>
>I am sure Rob does fantastic work, and I have nothing bad to say about him
>and I have bought lots of accessories from his website, but when I needed
>parts in the end it was DMCH that provided them. When I called Warren and
>told him I need a new hood, I found it on my porch the next morning and it
>cost me under $1000.00
>Wine or no wine, my car is on the road and DMCH is responsible for it.
>
>So, I am not going to stick my nose into all of their personal business, I
>don't give a shit about them selling wine or DMC salad dressing - who 
>cares?
>I don't.
>It's not my job to police the doings of DMCH and I am not going to sit
>around and monitor the internet and waste my life on such bitter and
>pathetic endeavors.
>
>If you really give a shit about DeLorean cars and "The Dream", "The Legend"
>and the overall public perception, then stop picking on everyone on the
>internet and just mind your own business and promote a positive vibe about
>the car and the people who surround it.
>The lurkers of this list who are reading all this crap will get the wrong
>impression of the car, it's owners and the vendors who support it.
>
>Repeat....
>"Calm blue ocean, calm blue ocean, calm blue ocean"......
>
>
>
> >From: Marc Levy <malevy_nj@xxxxxxxxx>
> >Reply-To: DMCForum@xxxxxxxxxxxxxxx
> >To: DMCForum@xxxxxxxxxxxxxxx
> >Subject: RE: [DMCForum] DMC Wine..
> >Date: Tue, 15 Mar 2005 20:13:18 -0800 (PST)
> >
> >Wow, you are so off base I am not sure where to start!
> >
> >DMCH's expenses are their own fault.  Even if they had
> >to get all of the parts out of the building in
> >Columbus, they did not need to move them all to
> >Houston.  Someplace more local with low rent would
> >have been more logical.  Why build a huge "word class"
> >facility???  One reason; EGO.  And anyone who owns a
> >DeLorean, or will own one in the future will be paying
> >the price.  You don't need a fancy building to sell
> >parts, and fix cars.
> >
> >I did not know YOU were the expert on comparing which
> >vendors have bigger investments in their business.
> >What research do you base these comments on?
> >
> >If DeLorean owners are cheap, why would we buy a
> >bottle of overpriced wine with a fancy label??  I can
> >design my own label and slap it on any bottle of shit
> >I can get my hands on..  IMHO, it is DMCH being
> >greedy.  Making a quick buck licensing a trademark
> >that they don't rightfully own.
> >
> >--- Videobob Moseley <videobob@xxxxxxxxxxx> wrote:
> >
> > >
> > > In a lame defense of DMCH, if the owners would
> ><SNIP>
> >
> >
> >
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