Re: [doc] Fw: [DML] D-1

["Daniel Willis" <danielpwillis@xxxx>]

Aren't we a loving community?!?

Chris, sorry for the delay...monies on it's way.

Dan, Vin #5641
----- Original Message -----
From: "Chris Parnham" <chrisparnham@xxxx>
To: <doc-uk@xxxxxxxxxxxxxxx>
Sent: Monday, February 05, 2001 6:46 PM
Subject: [doc] Fw: [DML] D-1


> Dear list, I thought you should all see a copy of this. I will not be
drawn
> to comment further!
>
> Chris P Hon Sec. PS some of you have still not paid your subs for 2001,
so
> please get your cheques out, £15 made payable to DeLorean Owners club,
send
> to me ..Ta
>
> ----- Original Message -----
> From: "Willie Mack" <wmack@xxxx>
> To: <dmcnews@xxxxxxxxxxxxxxx>
> Sent: Monday, February 05, 2001 3:51 AM
> Subject: [DML] D-1
>
>
> > ***** Moderator's Note ******
> > This will not start a new thread bashing DeLorean One. I passed it on
> > to the list because it contains actual documentation from DeLorean One.
> >
> > Mike G.
> > *****
> >
> > To all the Delorean Owners on this list. I recently had an unpleasant
> > event with Delorean One in California. I would like to present to you
> what
> > happened. I apologize for this email being so long.
> >
> >
> > This is a copy of the first email i received from Delorean One.
> > Please be advised that your order has been received and all parts are in
> > stock for immediate shipment.
> > However, a review of the pricing schedule indicates that two of the part
> > numbers have incorrect prices: Part Number 102283 - should be $1.53
each
> > and Part Number 102284 - should be $3.08 each.
> > After correcting the incorrect part prices, your total order is $51.72
> plus
> > shipping.
> > Do you still want us to process the order reflecting the $6.42 increase
in
> > cost?
> >
> > Please advise.
> >
> > Thank you,
> > DeLorean One
> >
> >
> > This is my response to Delorean One.
> > Yes, i would like to still have my order proccessed. However i feel
that
> > your company should update there information better in the future. This
> is
> > false advertising, and unfair. You can't change the price on something,
> > after
> > someone has already placed in order. I am disappointed in your company
> > and will shop from DMC Houston from now on.
> > Willie Mack
> >
> >
> > Edward Bernstein's response to my email.
> > Dear Mr. Mack,
> > It is unfortunate that you do not understand that an error in our data
> base
> > had been made.
> >
> > Please be advised that your order has been completely cancelled.
> > You are free to place all orders for your DeLorean automobile parts and
> > service through any supplier you wish.
> >
> > We are no longer interested in processing orders from you in the future.
> It
> > appears that you feel that your order of miscellaneous DeLorean
automobile
> > parts is of a great significance to a parts supplier and that if you
> cannot
> > take advantage of them by insisting that you should get an item at an
> > erroneous price because of a mistake in the data base, that they do not
> > deserve your business.
> >
> > Fortunately for you, there are several DeLorean parts vendors from who
you
> > can purchase parts and who may be willing to accept your childlike
> attitude.
> > We are confident that all your parts and service requirements in the
> future
> > can be satisfied by any other DeLorean parts and service vendor except
> > DeLorean One.
> >
> > By the way, based upon the parts you indicated that you required, you
will
> > probably not be in a position to complete any meaningful repairs on you
> car
> > without additional parts and some very professional advice.
> >
> > Happy Motoring,
> > DeLorean One
> >
> >
> > After receiving this email i called Mr. Bernstein and inquired about the
> > email he had sent me. He proceeded to yell and use profanity towards
me.
> > He told me repeatedly that he doesn't need my business and doesn't want
my
> > business. So i have taken it on myself to get the word out about what
> kind
> > of business Delorean One really is.
> > I have delt with DMC Houston on a number of occassions and they have
gone
> > out of there way to help me.
> >
> > Thanks for listening.
> > Willie Mack
> > Vin 5043
> >
> >
> >
> > Before posting messages or replies, see the posting policy rules at:
> > www.dmcnews.com/Admin/rules.html
> >
> > To address comments privately to the moderating team, please address:
> > moderator@xxxx
> >
>
>
>
> DOC UK Website: www.delorean.co.uk
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>
>