Re: [DML] Re: Delorean Product Oversight Committee

[delorean12@xxxxxxxxxxx]

Matt:

I would agree.  Although the "major suppliers" (i.e., PJ Grady, DeLorean Motor Center, DeLorean One, DMC (Texas/Florida), DPNW, SpecialTAuto) are in business to make money, they also make their living on the DeLorean community.  Plus, they are also "true" DeLorean enthusiast.  Therefore, they have both a business and personal incentive to make products that are reliable and safe.  In addition, we already have the most powerful "consumer protection tool," the internet and various DeLorean forums.  This should be used to not only warn other DMC owners of "fake" "bad" products and services, but also inform us of products that are reliable and wok extremely well (which is rarely done).

Just my 2 cents.

JAS
-------------- Original message -------------- 
From: "Matt Spittle" <matthew.spittle@xxxxxxxxx> 

> Tom, 
> 
> It's been my experience, with any of the DeLorean vendors that are 
> seriously engaged in doing business (i.e., PJ Grady, DeLorean Motor 
> Center, DeLorean One, DMC (Texas/Florida), DPNW, SpecialTAuto) that 
> any time I purchased something that didn't work properly, they were 
> very fast and efficient in replacing/repairing it. 
> 
> For this reason, I don't think this type of committee is needed, 
> simply because these vendors are already under pressure for choosing 
> to conduct their business in such a niche market. One person's bad 
> mouth can spoil 50% of their potential customers very quickly; moreso 
> if they read the DML and other forums. 
> 
> For some of the other "once in awhile" vendors that occasionally crop 
> up selling things - I don't think they would be responsive to a 
> "seller recall request." They simply don't have nearly as much to 
> lose as the other vendors, and could easily stop doing business the 
> next day if faced with confrontation. 
> 
> Matt 
> #1604 
> 
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