Recall of Diehard Security battery
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Recall of Diehard Security battery



Hello All,

I bought a Sears Diehard Security battery in the spring, and have been
quite pleased with its performance and features. I just received a letter
from Sears that they are recalling the batteries due to a "high return
rate..customers are not satisfied". The customers have complained about
"ease of operation of anti-theft and power saver features". These features
are quite simple, once you read and understand the directions. The letter
continues: "Some customers have reported engine stalls." I have not
experienced any problems with the battery whatsoever. They are not stating
any safety issues at all, just customer dissatisfaction.

The letter is offering all owners to bring your car back to Sears for a free
installation of a Diehard Gold battery, plus the difference in price, and a
new warranty.

I think I'm leaning towards keeping the battery - on one hand, I enjoy
having this battery in the car, for both the added security and
battery-saver aspects. Then again, I don't want the car to stall at an
inopportune time.

Here are some numbers if you have questions: Sears Auto Center:
800-526-3682, NTB: 800-247-9605.

-Hank #1619







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