I know there are a number of DeLorean One customers on the list, and would suspect that Ed himself reads the list... Maybe someone (Ed himself?) can explain why he chooses to do business this way? I support his right to run his business however he wishes, but I cant help but be curious as to WHY?! > Stephen Sunkel wrote: > > I had heard a lot about Ed and Delorean One on the Egroup but had > never delt with them until today. I called D1 today to order a > catalog, I tried a month ago and never got one. A man named Ed > answered and was very nice to me on the phone. I explained that I was > supposed to have a catalog sent to me and it hadn't arrived. He said > they didn't have catalogs any more and asked me where I had been > buying my parts. I told him I have been purchasing them from PJ Grady > and DMC of Houston. He told me that both of those places have very > nice people and they are extremely helpful and provide great service. > I said OK and that was the end of the conversation. <SNIP>