1. lower window. 2. pry off upper door panel. 3. with large pliers pull on rods that open the latch see if maximum travel is achieved. (sometime rusted or defective solenoid restrict monvement. 4. If you pull on both at the same time and have a second person open the door, it should open. Bob Brandys ------------------------------------------------------------------------ eGroup home: http://www.eGroups.com/group/dmcnews http://www.eGroups.com - Simplifying group communications